In summary, PDFs can be used as long at least one other accessible format is provided with all PDF documents.
Other advice include:
- First consider the needs of their users. Is the information to be presented best handled by a PDF?
- When creating accessible PDFs, work with properly structured source files
- Always tag PDF files
- Avoid scanned PDFs, or at least optimise them for accessibility (e.g. using Optical Character Recognition).
- Link to a list of PDF Readers instead of linking directly to PDF readers from agency websites.